Privacy policy
Dakshis Privacy Policy
At Dakshis, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms outlined below, in compliance with applicable Indian laws and regulations.
1. Collection of Information
Personal Information
When you make a purchase, we collect:
- Name
- Address
- Email address
- Phone number
- Payment details (processed securely)
We may also collect your device’s IP address to help us understand your browser and operating system.
Non-Personal Information
We may collect data such as website analytics, cookies, and device information to enhance user experience and improve website functionality.
Email Marketing
With your consent, we may send you emails about new products, offers, and updates.
2. Consent
How we obtain consent
By providing personal information to complete a purchase, verify a payment, place an order, arrange delivery, or request a return, you consent to us collecting and using it for that purpose.
For marketing and other secondary purposes, we will either seek your explicit consent or provide an option to opt out.
Withdrawing consent
You can withdraw your consent anytime by emailing us at support@dakshis.com.
3. Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may disclose your data:
- For legal compliance with government agencies, law enforcement, or regulatory authorities.
- For terms violation, if you breach our Terms of Service.
4. Payment Security
- Payments are processed securely via Cashfree.
- Neither Dakshis nor Cashfree stores your card details.
- Transactions comply with PCI-DSS encryption standards.
- We strictly follow Reserve Bank of India (RBI) guidelines to protect sensitive payment information.
5. Third-Party Services
- Third-party providers (e.g., payment gateways, delivery partners) collect and use data only as required to provide their services.
- These providers have their own privacy policies; we recommend reviewing them before completing a transaction.
- Data may be subject to cross-border transfers depending on provider jurisdictions.
- Once you leave our website or access third-party links, this Privacy Policy no longer applies.
6. Data Security Measures
We take data security seriously and implement:
- Data encryption for sensitive information during transmission.
- Access control, ensuring only authorized personnel can view data.
- Regular security audits in line with industry best practices.
As per Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we ensure adequate protection of sensitive information.
7. Cookies & Tracking
- Cookies help us improve user experience and store session data.
- We do not use cookies to collect personally identifiable information.
- You can disable cookies through browser settings, but some features may not function properly.
8. Your Rights Under Indian Law
As per Indian data protection laws, you have the right to:
✔ Access the personal data we hold about you.
✔ Request correction of inaccurate information.
✔ Request deletion of your data (subject to legal requirements).
✔ Withdraw consent at any time.
To exercise these rights, contact us at support@dakshis.com
9. Age of Consent
By using our site, you confirm that you are at least 18 years old (the legal age of majority in India) or have obtained consent from a parent/guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. For significant updates, we may also notify you by email or on our website.
If Dakshis is merged with or acquired by another company, your information may be transferred to ensure continued service.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact our Privacy Compliance Officer: